Retail Insights

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Blog: Retail mobile journeys: a smarter shopping experience for customers and associates

When it comes to the future of retail shopping, enabling mobile journeys is the next step forward—with store-owned personal shopping devices playing a central role in enticing, exciting and engaging consumers.

Video: The All-Checkout Print Solution
Video: The All-Checkout Print Solution

The P1200 is a versatile thermal printer designed to fit not only in POS but also in self-service and kiosk environments. Its modern design, combined with the most efficient electronics, allows for one of the highest printing speeds and most reliable solutions on the market

Case Study: Advancing the Self-Service Journey with Customer-Centric Check-Out Technology

Learn how tegut partnered with Diebold Nixdorf during a recent expansion phase to create a strategic, comprehensive approach to modern checkout.

Blog: Contactless and frictionless shopping experience for a more safety-aware world

The COVID-19 pandemic has disrupted retail to a point of no return. It has brought forward digital transformation and changed the way consumers want to shop.

Case Study: A Boutique, Customized Shopping Experience

Learn how Finiper Group/Iper La Grande i embarked on a new strategy to better serve their customers by partnering with Diebold Nixdorf.

Blog: 10 Ways to Make Self-Checkout More Fun (and More Efficient)

Advanced self-service technology puts the customer first by eliminating friction throughout customer journeys and enhancing customer experiences. This requires smart UI technologies that support fast, intuitive, responsive and robust checkout flows without wasting time on avoidable interruptions.

Video: Vynamic™ Self-Service UI
Video: Vynamic™ Self-Service UI

The Vynamic Self-Service UI is a fast, reactive, clear, intuitive, familiar and robust user interface. It enables the best consumer experience due to its easy adaptation to different retail industries.

Mindshare: Get to Know Your Shopper Types and Offer the Right Journey

Retailers are at a critical inflection point: evolve consumer and staff journeys—including store infrastructure—or risk being outperformed by more agile retailers. We encourage retailers to assess their IT and business teams to find ways to improve the customer experience and staff journeys with mobile technology. We talked to retail strategy expert Bill Inzeo and our own Anja Popp about how mobile journeys can enhance the shopping experience and offer certain segments the option they’ve been waiting for.

Blog: What Makes the Difference between a Good and Bad Shopping Experience?

Vynamic Smart Assist provides real-time status of touchpoints or transactions anytime, anywhere, in-store, on any device. An assistant can easily clear an intervention and support customers on short notice.

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